Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.

For our corporate clients, we may obtain additional business details such as company registration data, preferred delivery times, and budget considerations. This enables us to deliver a service tailored to your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral services bring the most value to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

PrimeGardenBox respects your privacy and does not sell your personal information to third parties. We disclose information only when necessary to provide our services or when required by law.

We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to safeguard your information and use it solely for the specific services they provide to us.

We may reveal information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational controls to guard it. This encompasses safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy strong security measures, no online transmission method is fully secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.

You can manage cookie settings in your browser options. Note that turning off certain cookies might impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only PrimeGardenBox and our site. We are not accountable for the privacy practices of external websites.

We recommend that you review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.